Data, Service, and Insight

CTI provides clients with the industry’s most experienced and best-trained staff in abstract management and presentation management software—all devoted to the highest level of customer service

CTI Leadership

Mark Coe, President & CEO

Mark Coe, President & CEO

As the creator of cOASIS, the first digital abstract management system, Mark has worked with associations for more than 35 years. “With our experience,” he says, “CTI brings proven best practices learned from thousands of meetings. Whether it’s the latest innovation with Maintenance of Certification, strategies and techniques for engaging volunteers, or concierge management of attendees.”

Richard Rettenbacher, COO

Richard Rettenbacher, COO

Before merging his firm with Mark's to form CTI in 2014, Richard created cPAPER and cSLIDE to provide European and U.S. meetings of all sizes with innovative content management and presentation systems. He says, "Our mission is to give clients more than software. We can also offer the data and insight to make future meetings even more relevant for their attendees."

Kristina McMahon, Vice President of Client Services

Kristina McMahon, Vice President of Client Services

Based out of Northfield, MN, Kristina has joined CTI with 19 years of Customer Experience Support and Management. She is taking lead of the Client Services team to continue to drive and improve CTI's guidance and responsiveness related to event management, client requests, and service delivery expectations. "Setup is key," she says, "and we're here to walk you through every step of the process."

CTI revolutionized Submission Management and Meeting Planning with the industry’s first digital abstract management system (cOASIS) and continues to innovate with robust, secure solutions. As the needs of our clients have expanded to meet changes in technology and their related professions, we have followed with capabilities for presentation management, continuing education, mobile applications, ePosters, live streaming, post-event content libraries, Business Intelligence and API’s to integrate with other valuable vendor systems. Our integration partners include Personify, netFORUM, Salesforce, Aptify, iMIS, Core-Apps, ATIV/EventPilot, CompuSystems and Experient, to name a few.


Our fully configurable system has unique capabilities to encourage volunteer participation and assist attendees in finding the dynamic content that interests them the most—even in meetings with abstracts in the tens of thousands. Together these services provide the rich content and attendee satisfaction that produce excellent meetings and conferences.

The CTI Team

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